Contact Us
Whether you've spotted something on a review page that needs a second look, want to flag a responsible gambling concern, or simply have a question about how we compare Australian online casinos, this is the right place. The team behind Online Casinos Australia reads every message and works to respond as promptly as possible.
What You Can Reach Us About
We cover a wide range of topics across this site — from pokies and live dealer games to welcome bonuses, payment methods and licensing. If your question relates to any of the following, we're happy to help:
- Editorial queries — questions about how we research, score or rank the casinos on this site
- Factual corrections — if you believe something on a review page is out of date or inaccurate, please let us know and we'll look into it
- Site content — feedback on our guides, comparisons or any page across lightsofchristmas.com.au
- Responsible gambling — if you're concerned about your own play or someone else's, we can point you toward the right support
- General enquiries — anything else you'd like to raise with our team
A Note on How We Work
Online Casinos Australia is an independent comparison and review platform for Australian players. We research and assess offshore online casino operators so that readers can make informed decisions before they register or deposit. We are not a casino, we do not accept bets, and we do not hold funds on behalf of players.
Our editorial team reviews casinos against a consistent set of criteria — licensing and regulatory standing, game range, bonus terms, payment options, mobile compatibility and customer support. Commission relationships with operators do not determine how we rank or write about them. If you'd like to understand our approach in more detail, visit our About Us page.
Responsible Gambling Support
If your message relates to problem gambling — whether for yourself or someone close to you — please also visit our Responsible Gambling page for information on tools, limits and Australian support services. Independent help is available at any time through organisations such as Gambling Help Online (1800 858 858), which operates around the clock for Australian residents.
All players must be 18 or older to access the offshore casino sites reviewed on this platform. If you believe an operator is failing to uphold responsible gambling standards, you're welcome to flag it through this page and we will follow up.
Our Editorial Standards
We take accuracy seriously. Every review and comparison on Online Casinos Australia is researched — not based on marketing materials supplied by the operators themselves. Where we reference bonus amounts, wagering requirements or payment details, those figures are drawn from publicly available terms at the time of review and checked against a stated fact-check date. We update pages when terms change.
If you're a publisher, journalist or researcher and would like to reference our content or discuss our methodology, you're also welcome to get in touch using the contact details below.
Before reaching out, it's worth checking our Terms and Conditions for information on how we handle personal data and what to expect from our communications.
How to Reach Us
Send your message to the editorial team at lightsofchristmas.com.au. We aim to respond to all genuine enquiries within two Australian business days. Please include as much relevant detail as possible — for factual corrections, a link to the specific page is helpful; for responsible gambling queries, no personal account details are needed.
We appreciate you taking the time to get in touch. Clear, honest feedback helps us keep this site useful for the Australian players who rely on it.